Home2 Suites by Hilton Middleburg Heights Cleveland

As others have said this is a great place to stay. I have a student at the nearby college and this hotel was easy to locate and is very pet friendly without looking run down as most per friendly chains are. A dog park is less than 2 miles away with plenty of room for your dog to run around. Breakfast was pretty good a few more vegan options or non dairy would be great but very nice setup and friendly staff to greet you at breakfast. The rooms are very spacious I had double beds and the most comfortable pull out couch I've ever slept on which was shocking. Full size fridge plates cups glasses full sets of silverware and a dishwasher only thing missing is a stove which they will give you a portable one if you ask. Great place will be booking my stays here when I visit.

My husband and I have been staying here for an extended stay after damage to our home. Everyone has been so nice and friendly. Heather at the front desk makes sure guests feel very welcome. Housekeeping does an excellent job. I have our dog with us and it has been so easy. If you are trying to decide, look no further. You have found the perfect place to stay for you and your furry friend!

I have waited to leave this review till after my 3rd visit. Staff is nice and attentive. Issues I have encountered now for the third time is the pool is too cold for the kids to enjoy and the breakfast is lackluster at best. They fill food after it’s empty and it takes too long to get even a minimum amount of food. We travel here often and I am considering trying a new location. After a day of sports there is nothing better then a pool that your body temp dosent drop so low that you shiver. This trip we also heard dogs barking late in the night as well a manager yelling at a window repair guy in the hall. That should of been done in the office and not for all to hear. The rooms are nice besides some stains but we are comfortable to walk barefoot and sheets are clean. Just wish that all the details we attended to.

I have spent A LOT of nights in hotels for work & travel. This happened to be my fifth stay at this particular hotel. This stay was so terrible, I would say it was the worst hotel stay I have ever had. I checked into the hotel & couldn’t wait to take a shower . . . Except there wasn’t any hot water when I turned on the shower. The front desk said they would have someone work on the issue, but they didn’t until two days later. The only solution was to shower at Planet Fitness (thankfully there was one in the area). I checked in on a Friday night with my 2 REGISTERED service animals & was told they did not need to see any documentation. Apparently that wasn’t true since I was charged for both of them. Another issue was the hotel had people drilling right outside of my room at 7am on Saturday AND Monday morning because the flooring was getting replaced. I am 8 months pregnant so sleep is difficult to begin with & having people making so much noise at 7am was ridiculous. To top it off, my partner & I went to eat breakfast down in the lobby and the people working that station decided to shut the lights totally off 8 minutes before the cut off time. Everything about this stay was horrific & I have never had so many inconveniences in one visit at a hotel, especially one who did not provide ANY solution. I called the Diamond Desk & as I was on the phone with a representative, someone from the hotel put in the notes FALSE information about my service dogs & made the disgusting comment that they “didn’t look like service animals”. They also said both service animals are pit bulls . . . Not that it should matter, but they are not — one is a a Basenji/chihuahua mix & the other is an Australian cattle dog. I have repeatedly tried to have someone from the hotel contact me but they will not address this situation, which further proves they’re aware of the issue. I hope nobody else has to deal with these horrible situations like we did.

I cannot find anything to complain about with our 2 night stay here. We came to the area for Cleveland Clinic appointments and it was very easy to find our way to and from. Hotel staff accomodated all of our requests. Room was clean, floor was quiet. I liked the check in process on the app that let me pick my own room. The system on the TV was a little slow with the On Demand feature but it had a huge selection. If we have to come back up, I'll probably stay here again.

As others have said this is a great place to stay. I have a student at the nearby college and this hotel was easy to locate and is very pet friendly without looking run down as most per friendly chains are. A dog park is less than 2 miles away with plenty of room for your dog to run around. Breakfast was pretty good a few more vegan options or non dairy would be great but very nice setup and friendly staff to greet you at breakfast. The rooms are very spacious I had double beds and the most comfortable pull out couch I've ever slept on which was shocking. Full size fridge plates cups glasses full sets of silverware and a dishwasher only thing missing is a stove which they will give you a portable one if you ask. Great place will be booking my stays here when I visit.

I have waited to leave this review till after my 3rd visit. Staff is nice and attentive. Issues I have encountered now for the third time is the pool is too cold for the kids to enjoy and the breakfast is lackluster at best. They fill food after it’s empty and it takes too long to get even a minimum amount of food. We travel here often and I am considering trying a new location. After a day of sports there is nothing better then a pool that your body temp dosent drop so low that you shiver. This trip we also heard dogs barking late in the night as well a manager yelling at a window repair guy in the hall. That should of been done in the office and not for all to hear. The rooms are nice besides some stains but we are comfortable to walk barefoot and sheets are clean. Just wish that all the details we attended to.